There is one thing I cannot stress enough when it comes to onboarding, and that is to give new employees timely feedback as to their progress within the organization. Joining a new company can be a stressful situation, especially if it is the employee’s first job out of college. They are learning new software, systems, policies, and procedures, and at the same time trying to accomplish the job for which they are hired.
Everyone in the organization should be aware of whether they are meeting expectations, and that is especially true with new hires. They are still assimilating into the culture and do not understand what is right and what is expected. It is critical that the supervisor or manager keeps in constant with the employee on whether they are doing their work correctly, and providing feedback on what needs to be improved. This feedback process should continue long after the employee is hired, as feedback is a necessary and important process within the organization. The employee wants to know whether the work they are producing is accurate, and if it isn’t, what needs to be improved.
Your organization cannot improve if the individuals within the organization are not given feedback on what they need to improve.