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	<title>Developing Effective Organizations &#187; Communication</title>
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	<link>http://www.developingorganizations.com</link>
	<description>A blog about organization development and organizational behavior.</description>
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		<title>Water Cooler Talk</title>
		<link>http://www.developingorganizations.com/2009/01/05/water-cooler-talk/</link>
		<comments>http://www.developingorganizations.com/2009/01/05/water-cooler-talk/#comments</comments>
		<pubDate>Tue, 06 Jan 2009 01:26:38 +0000</pubDate>
		<dc:creator>Travis Sinquefield</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Corporate Culture]]></category>
		<category><![CDATA[corporate culture]]></category>
		<category><![CDATA[gossip]]></category>
		<category><![CDATA[water cooler talk]]></category>

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		<description><![CDATA[Knowledge @ W.P. Carey has an article about the importance of water cooler talk:
It is an idea that Ashforth advances under the banner of &#8220;tribalism&#8221; in a chapter he authored for the forthcoming SAGE &#8220;Handbook of New Approaches in Management and Organization.&#8221;
After all, says Ashforth, a pack of paralegals or a covey of consultants drinking [...]]]></description>
			<content:encoded><![CDATA[<p>Knowledge @ W.P. Carey has an article about the<a href="http://knowledge.wpcarey.asu.edu/article.cfm?articleid=1653"> importance of water cooler talk</a>:</p>
<blockquote><p>It is an idea that Ashforth advances under the banner of &#8220;tribalism&#8221; in a chapter he authored for the forthcoming SAGE &#8220;Handbook of New Approaches in Management and Organization.&#8221;</p>
<p>After all, says Ashforth, a pack of paralegals or a covey of consultants drinking java or hanging about the proverbial water cooler is not so different from a tribe of Neolithic hunters sitting around a campfire. We as a species have come a long way since the days when the morning commute meant braving saber-tooth tigers but, at our core, people are still very much the same social animals we&#8217;ve always been. We want to feel like we belong and we value our closest connections beyond people we don&#8217;t know.</p>
<p>In a very real sense, organizations big and small would benefit by seeing themselves framed by a variation of Former U.S. House Speaker Thomas (Tip) O&#8217;Neill Jr.&#8217;s maxim, &#8220;All politics is local.&#8221; People care about the big issues, but place a very large importance on whether the potholes on their street are fixed and if there are jobs to be had in their town. So it is with organizational culture: The big issues matter but employees are most likely to judge an organization by their most local contacts &#8212; their boss and immediate coworkers.</p>
<p>Ashforth says an organization&#8217;s success is largely linked to its smallest social units, the tribes who congregate around the coffee maker.</p></blockquote>
<p>Ashforth does make a worthwhile point about the connections made and the translation of higher-order communication to the lower level, he neglects to mention the downside of such talk: office gossip. Every office has it, and I rarely ever see it as a positive. Generally, the gossip is negative in nature and really doesn&#8217;t do anything to benefit the organization. I don&#8217;t really see the groups that gather around the office as tribes&#8230;I think they more resemble packs of hyenas looking for tidbits of news to prey on. </p>
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		<title>Leadership at all Levels</title>
		<link>http://www.developingorganizations.com/2009/01/05/leadership-at-all-levels/</link>
		<comments>http://www.developingorganizations.com/2009/01/05/leadership-at-all-levels/#comments</comments>
		<pubDate>Tue, 06 Jan 2009 01:10:53 +0000</pubDate>
		<dc:creator>Travis Sinquefield</dc:creator>
				<category><![CDATA[Communication]]></category>
		<category><![CDATA[Leadership]]></category>
		<category><![CDATA[actions]]></category>
		<category><![CDATA[influence]]></category>

		<guid isPermaLink="false">http://www.developingorganizations.com/?p=26</guid>
		<description><![CDATA[I like to think that a person can be a leader at any level of the organization. Those at the bottom, the middle or the top or anywhere in between can be a leader for the organization and their groups. The difference is how you lead. When you are at the top, such as the [...]]]></description>
			<content:encoded><![CDATA[<p>I like to think that a person can be a leader at any level of the organization. Those at the bottom, the middle or the top or anywhere in between can be a leader for the organization and their groups. The difference is how you lead. When you are at the top, such as the CEO, you have more power to lead through verbal communication. You can make bold statements, outline a vision and rally the troops to follow along. When you are at the bottom, however, this most likely won&#8217;t work. You&#8217;re more likely to have a bunch of people looking at you in a funny way, saying something along the lines of &#8220;who died and made you king?&#8221;. </p>
<p>When you are at the lower levels of the organization, or not in a formal leadership or management position, the best way to lead is through your actions. People will take notice of how you act and what decisions you are making. If your manager is good, and you work for those who are observant, you will be notice and recognized. People will be more likely to follow along and act in the same manner if they see you getting ahead by doing the right thing. Especially if it comes to a change program, your actions can speak louder than words. If people see you being a champion through your actions, they will be more likely to jump on board as well.</p>
<p>Leadership is about communication &#8211; and the method used to communicate will vary by your level. You non-verbal actions will say a lot about you and what you believe. </p>
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